ABOUT US

  • CRISTINA DEL CURTO
    CRISTINA DEL CURTO GENERAL MANAGER

    Let me introduce myself. I am Cristina Del Curto. I founded Cristal in 2005 and since then I’ve been managing the facility; I personally receive all customers and support them throughout the field to meet any need they may have.

    All of my coworkers such as moderators, note-takers and translators have been selected over the years and are highly qualified and specialized.

MY EXPERIENCE IN A NUTSHELL:

  • 3 years as Consumer Insight Manager at UnileverOver 100 endorsements on Linked-in for Marketing Research
  • Degree in Business Administration at Bocconi University
  • Over 10 years in marketing in FMCG
  • Several long-term consultancies as Market Research Manager in FMCG
  • Over 10 years in Cristal
We have been in this business for over 10 years and we know our job in depth: not only Market Research but Marketing as well: we speak the same language as you, and your clients, do!
WHY CHOOSE US

CUSTOMER SATISFACTION IS KEY FOR US

We consider our customers as partners: their success is our success. We strive to intuitively foresee our Clients’ needs to satisfy their expectations: these are the values inspiring every single action at Cristal.

WE PAMPER YOUR CUSTOMERS AS IF THEY WERE OURS

We welcome our guests with the same warm hospitality we give to our friends.
We take care of all their requirements as if they were ours and pamper them as nobody else does. We speak fluent English with foreign clients.

ONE CLIENT IN-HOUSE AT A TIME

We do our best to host just one client at a time to avoid customers overlapping and we usually leave the entire place available for them: a facility all to yourself.

MODULAR AND BESPOKE SERVICES

We offer modular and personalized services to meet all your needs: from a full package research to only recruitment service. We are the ones adjusting to your needs and not the other way round.

ALWAYS REACHABLE AND AVAILABLE AT ALL TIMES

You can contact us anytime by e-mail or mobile phone even during holidays. We answer in the shortest possible time even to non urgent requests.

OUTSTANDING RECRUITMENT SERVICES

We guarantee outstanding recruitment services that we mostly do directly. We screen respondents over the phone never revealing who our Client is or the target we are looking for. Our respondent coverage includes Consumer, Business to Business (B2B) and Healthcare audiences.

EX-HOUSE STAFF INDIVIDUALLY SELECTED OVER THE YEARS

Our outsourcedstaff and partners have been selected over the years: note-takers, moderators, recruiters, translators have been selected over the years and have been working with us for a long time. We pay them within 30 days because we want to be their first choice and in return we ask utmost quality and professionalism.

FREE OF CHARGE INTERNAL VIDEO STREAMING

On top of FocusVision and Streamteam Network, we offer our Clients our internal video streaming system for free.
For those Clients who want to save time and travelling costs, a free internal proprietary Video Streaming connection is available besides FocusVision and StreamTeamNetwork live focus groups streaming providers.

EVERYTHING IS STATE OF THE ART

Our equipment is always updated to be at the forefront of the existing technology. Internet connection, for example, is the fastest available today on the Italian market: download maximum speed up to 1 Gigabit per second and 200 Mega in upload.

CONCIERGE SERVICE

The concierge service with an English speaking doorkeeper, is open non-stop Monday to Friday from 8am to 5pm and on Saturday from 8am to 10 am. Once delivered, research stimuli or products to be tested are in safe hands.

INTERESTED IN MORE INFO? FEEL FREE TO GET IN TOUCH, WE WILL ANSWER YOU VERY SOON!

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